Technical support and training

Weekly calls typically last around 30 minutes, providing detailed insights and guidance on estate performance based on our maps and data.

Yes, SmartCane is designed to integrate seamlessly with existing farming practices and equipment. Our system can work alongside your current machinery, irrigation systems, and crop management practices. By leveraging the data collected from your existing setup, SmartCane can provide valuable insights and recommendations to optimise your farming operations.

Yes, SmartCane can be customised to meet specific requirements and farming practices. We understand that different regions and farming systems have unique needs. Our team works closely with clients to tailor our solutions and provide the necessary flexibility to accommodate specific preferences and practices.

Yes, SmartCane can be effectively used in conjunction with intercropping practices. Intercropping involves growing two or more crops in proximity to maximise land utilisation and yield potential. SmartCane’s intelligent monitoring and advisory system can provide valuable insights and recommendations specific to intercropping scenarios.

SmartCane provides technical assistance to outgrower farmers and field technicians through our knowledgeable team. We offer guidance on cane growth, pest and disease management, irrigation practices, and other agronomic aspects. Our experts are available to answer queries, provide on-field support, and help optimise farming techniques.

The weekly call for estate clients to discuss maps and trends typically lasts around 30 minutes. During this call, our experts provide insights based on the data collected and assist in identifying areas that require attention or improvement. It’s an opportunity for estate managers to receive personalised guidance and make informed decisions.

Yes, we provide comprehensive training and technical support to users of SmartCane. Our team is dedicated to assisting farmers in effectively using the platform and maximising its benefits. We offer training sessions, user guides, and ongoing technical support to ensure a smooth and seamless experience with SmartCane.

Yes, SmartCane offers an internet-light information service that allows farmers to receive agronomic information through SMS and email. This ensures that farmers can access valuable insights and recommendations even in areas with limited internet connectivity.